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Payment

We accept payments through PayPal. It is an acceptor of credit and debit cards globally.

We recommend you to kindly check the card details you've entered and try again. Check whether your credit/debit card has been lapsed or expired. If it's still failedor declined, you will need to get in touch with you card issuer or PayPal for help..

Shipping and Delivery

You'll receive an instant mail or SMS to your registered email address and phone number after placing a successful order.

It takes 2/3 days to create and process an order before it can be shipped. There are 2 modes of delivery that we offer, standard and express shipping. You can choose either of these two. Usually standard shipping takes 14-24 days while express one takes only 3-5 days.

We believe the entire world is our home. Naturally, we ships everywhere..

Yes, you can change it till we haven't shipped the order. Once, it is shipped and dispatched, you'll be charged extra for changing the shipping address.

Yes. All our products' prices, mentioned on our site are exclusive of the shipping charges and taxes/duties applicable according to your country's policies.

Yes, the import duty/taxes are charged from the customer if and when applicable according to the country's authorization and custom policy.

We are associated with the most reliable shipping companies so you need to worry about the delivery of your order. For standard shipping, India Post is our partner and for Express shipping, there are FedEx, Aramax, DHL. Sit and relax.

We make sure to dispatch an order within the given timeframe in absence of any unfortunate technical issue. Once we dispatch, you need to track the order on shipping company's website with a track ID, provided by us against every order.

Our express shipping attempts twice to deliver the order at the address provided. If you miss to receive, the order will be put in shipping company's warehouse and it is usually destroyed after 14-15 days as it is an international shipment. In any such cases, we don't refund and it is customer's responsibility to collect the order in either of the two times when the shipment arrives.

General

Of course. We are delighted to know that you find our products worthy to buy. Place an order and rest is assured.

Yes, only in case of bulk orders

We recommend you to kindly check the card details you've entered and try again. Check whether your credit/debit card has been lapsed or expired. If it's still failedor declined, you will need to get in touch with you card issuer or PayPal for help..

Tracking the order

After the dispatch of your order, you need to track down the order with the tracking number that we've tagged and a link to shipping company's website. From here on, it is your turn to keep an eye on the track of your order by track code.

We try our best to dispatch your order as soon as possible. In case of any natural or technical issue from shipping aspect, the overall delay the order can be happened. In any such cases, feel free to contact the customer care of the shipping company.

Yes, the import duty/taxes are charged from the customer if and when applicable according to the country's authorization and custom policy.

Exchange and Return Policy

Sorry, all the products are dyed with vegan dyes and may look slightly dull in comparison to other products where synthetic colours are used. Sometimes the photographic light can make a picture flashy.Also in certain cases, the asymmetry of printed designs can occur as all our products are printed by hand printing methods. We don't provide any exchange, return or refund in any of these cases. Kindly read the terms and conditions before buying.

Contact us within 48 hours of receiving the product. Send a mail to hello@indianartx.com describing the damage and our team will revert to you within next 48 hours with a process to be followed for the replacement to happen.

We are afraid to say no, it is not possible as each product is made to order and sell. In such scenario, no exchange or replacement can be happened from our side.